Barry was preparing a controversial presentation to the leaders of his country. In a nutshell, he was advocating that the country take a completely new direction with one of its policies. Though Barry had a few supporters for this daring proposition, he knew the majority regarded his views as radical and unworkable. They were not at all receptive. How could he show them that his new way was better without their jumping to angry conclusions or simply refusing to listen?

What should you do when you know your audience is hostile?

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